Oracle's integration of a proprietary AI assistant into EHR solutions signifies a significant step in healthcare technology. As other industries adopt generative AI rapidly, healthcare has been cautious due to concerns about issues like bias in AI-generated outputs.
One of the key problems Oracle's AI assistant tackles is the impending staffing crisis in healthcare. Predicted shortages of 18 million healthcare workers by 2030 make AI-driven solutions increasingly vital for maintaining the quality of patient care.
EHR solutions are pivotal in improving care delivery by aggregating patient data and facilitating treatment decisions. However, traditional EHRs require clinicians to interact with screens, disrupting the patient experience.
Oracle's AI-powered Clinical Digital Assistant offers a multimodal interaction experience. Clinicians can access patient information using text or voice commands, eliminating the need to navigate screens during appointments.
The AI assistant goes beyond data retrieval. It assists with note-taking during appointments and suggests context-aware actions like ordering medications or scheduling follow-up appointments.
Patients can utilize the AI assistant for tasks such as appointment scheduling and bill payments. They can also seek medical information by asking questions in natural language, akin to interactions with large language models like OpenAI's ChatGPT.
Oracle's foray into generative AI extends beyond healthcare. The company previously introduced generative AI features for its Fusion Cloud Human Capital Management (HCM) offering, simplifying HR tasks. It is also developing a cloud service in collaboration with Cohere to empower enterprises to train customized large language models (LLMs).
While some features of the Clinical Digital Assistant are currently rolling out, Oracle plans a full-scale release over the next 12 months. This initiative reflects Oracle's commitment to driving innovation in healthcare and other sectors through generative AI technologies.
Oracle's integration of an AI-powered Clinical Digital Assistant into healthcare workflows is a game-changer. By addressing staffing challenges, improving the patient experience, and streamlining administrative tasks, Oracle aims to revolutionize the healthcare sector. This initiative aligns with Oracle's broader mission to empower enterprises through generative AI technologies.